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Blog ยป July 2016

July 2016

How streamlined are you and your clients in what you do?

Last night my daughter was having a rant – a full on rant about the stupidity of the processes in use at her workplace, a large health related business with many locations throughout Australia.  


She was particularly incensed that nobody ever listened to the people on the ground who genuinely want to do their job well.  Nope, it seems the “suits in Sydney” just continually put band aids on top of band aids for each and every issue that crops up. The end result of this approach to process development is the proverbial racehorse designed by a committee i.e. a camel.


This got me thinking about how many smaller businesses are likely doing the same thing.   The average SME owner might well be closer to the action than my daughters infamous “suits in Sydney”, but due to the pressures of the workplace I know most owners are often removed from the day to day reality of their workers.

Posted: 29/07/2016 6:46:16 PM by Julie Ferguson | with 0 comments

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